Terms of Service

1. Acceptance of Terms

By accessing or using the JES Lighting website at jeslighting.com (the "Site"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site.

These terms apply to all visitors, users, and anyone who accesses or interacts with the Site, whether browsing product information, submitting inquiries, or requesting quotes.

2. Use of This Website

You may use this Site for lawful purposes only. The Site is provided as a resource for exploring JES Lighting products, specifications, and company information. You agree not to:

• Reproduce, duplicate, copy, or exploit any portion of the Site for commercial purposes without express written permission
• Use the Site in any way that could damage, disable, or impair the Site or interfere with any other party's use
• Attempt to gain unauthorized access to any part of the Site or its connected systems
• Use any automated system, including "robots" or "spiders," to access the Site

We reserve the right to terminate or restrict access to the Site at any time for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

3. Product Information & Accuracy

Product images, finishes, shade colors, and specifications displayed on this Site are approximations intended for reference only. On-screen colors may vary from actual products due to differences in display settings and technology.

We recommend requesting physical samples before finalizing specifications. JES reserves the right to correct typographical or content errors on the Site at any time without notice.

4. Intellectual Property

All content on this Site, including text, images, graphics, logos, product photography, page layouts, and branding elements, is the property of JES Lighting Inc. and is protected by United States copyright, trademark, and intellectual property laws.

The JES Lighting name, logo, and product names (including Companion II, Vantage, Atlas, TriLam, PolyMold, FlexLine, EnduraShade, DesignerShade, SecureMount, Perma-Lock, Mega-Harp, and JES Assured) and all associated trade dress are trademarks of JES Lighting Inc. You may not use these marks without our prior written consent.

5. Inquiries & Quotes

The Site may include forms, email links, and phone numbers for submitting product inquiries and quote requests. Submitting an inquiry does not constitute an order and does not create a binding agreement. All orders must be confirmed separately through JES Lighting's standard order process.

Information you provide through the Site (contact details, project descriptions, product preferences) will be used solely to respond to your inquiry and will be handled in accordance with our Privacy practices described below.

6. Pricing & Availability

This Site does not display product pricing. All pricing is provided through direct quotes from JES Lighting based on your specific configuration, quantities, and project requirements.

Product availability and lead times are subject to change. Contact your JES sales representative for current pricing and availability.

7. Orders & Confirmation

No purchases are made through this Site. All orders must be submitted in writing (email, fax, or purchase order) and are not binding until acknowledged by JES Lighting in writing. JES reserves the right to correct typographical or clerical errors in any quotation, acknowledgment, or invoice.

8. Minimum Order Requirements

There is no minimum order quantity for standard configurations. The following items require minimum quantities:

• TriLam Drum (Tapered) DS3 shades: Minimum of 30 lamps per order
• Custom TriLam shade colors: Minimum of 30 lamps
• Custom shade shapes and sizes: Available for orders of 30+ lamps at quoted pricing

9. Lead Time

Standard lead time is 4–8 weeks. Lead time is confirmed with written order acknowledgment.

Quick Ship finishes (Cream, Midnight, Silver Champagne) and in-stock shade colors can reduce lead time. Contact us for current production schedules.

10. Shipping & Delivery

All orders ship FOB Milwaukee, WI. Title and risk of loss transfer to the buyer upon delivery to the carrier.

Standard packaging is included at no additional charge. Special packaging, crating, or white-glove delivery requests may incur additional charges.

JES will make commercially reasonable efforts to meet estimated delivery dates but is not liable for delays caused by carriers or circumstances beyond our control.

11. Inspection & Damage Claims

Buyer must inspect all shipments upon arrival. Visible damage must be noted on the carrier's delivery receipt at the time of delivery.

All damage or shortage claims must be reported to JES Lighting within 5 business days of receipt, accompanied by photographs and the original packing slip number. Failure to report within this period may void the claim.

JES will coordinate replacement or repair at no charge for validated claims.

12. Returns & Cancellations

Standard Configurations

May be returned within 30 days of receipt in original, unused condition and original packaging, subject to a 25% restocking fee. A Return Merchandise Authorization (RMA) number must be obtained from JES prior to return shipment. Return freight is the buyer's responsibility.

Custom Orders

Custom orders (custom colors, DS3 shades, custom shapes) are non-returnable and non-cancellable once production has begun.

Order modifications or cancellations for standard products must be received in writing within 48 hours of order acknowledgment.

13. Product Warranty

JES Lighting warrants all products against defects in materials and workmanship under normal use:

Warranty Period	Coverage
10 years from date of shipment	All powder coat finishes, lamp body & accents, and PolyMold shades
2 years from date of shipment	Electrical components (switches, outlets, LED bulbs)
1 year from date of shipment	Satin Nickel and Satin Brass plated finishes, non-molded (TriLam) shades

Warranty Exclusions

Warranty does not cover normal wear and tear, misuse, neglect, unauthorized modifications, damage caused by improper cleaning agents, or exposure to conditions outside the product's intended use.

JES's sole obligation under this warranty is, at its option, to repair or replace the defective product or component. Labor and installation costs are not covered.

14. Payment Terms

• Approved credit accounts: Net 30 days from date of invoice
• New accounts: Require prepayment or credit application approval prior to order processing. Policy is 50% deposit with balance due prior to shipment
• Past-due balances: Subject to a finance charge of 1.5% per month (18% annually)

JES reserves the right to suspend shipments on accounts with past-due balances.

15. Limitation of Liability

This Site and all content are provided "as is" without warranties of any kind, either express or implied. JES Lighting does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

In no event shall JES Lighting be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use this Site or any products purchased through interactions initiated on this Site. JES's total liability shall not exceed the purchase price of the product(s) giving rise to the claim.

16. Force Majeure

JES shall not be liable for delays or failure in performance resulting from causes beyond its reasonable control, including but not limited to: acts of God, labor disputes, supply chain disruptions, government actions, pandemics, or natural disasters.

17. Privacy

When you submit an inquiry, request a quote, or contact us through this Site, we collect only the information you provide (such as name, email address, phone number, and project details). This information is used solely to respond to your request and to follow up on potential business opportunities.

We do not sell, rent, or share your personal information with third parties for marketing purposes. The Site may use standard analytics tools to understand general traffic patterns and improve the user experience. These tools may collect anonymous usage data such as pages visited, time on site, and browser type.

18. Changes to These Terms

JES Lighting reserves the right to update or modify these Terms of Service at any time without prior notice. Changes become effective when posted to this page. The "Effective" date at the top of this page indicates when these terms were last revised. Your continued use of the Site after changes are posted constitutes acceptance of the revised terms.

19. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Wisconsin. Any disputes shall be resolved in the state or federal courts located in Milwaukee County, Wisconsin.

20. Contact Information

Questions about these terms? Contact us:

JES Lighting Inc.
5605 W Hemlock Street
Milwaukee, WI 53223
Phone: 414-760-3377
Email: [email protected]
Web: jeslighting.com