Privacy Policy
How JES Lighting collects, uses, and protects your information when you visit our website or do business with us.
1. Overview
JES Lighting Inc. ("JES Lighting," "we," "us," or "our") respects the privacy of our customers, partners, and website visitors. This Privacy Policy describes how we collect, use, store, and share information when you visit jeslighting.com (the "Site"), request a quote, place an order, request a sample, or otherwise interact with our business.
JES Lighting is a B2B manufacturer of heavy-duty lamps for multihousing and institutional care environments. Most of our data collection occurs in the context of commercial transactions with businesses, healthcare facilities, educational institutions, and government entities rather than individual consumers.
2. Information We Collect
Information You Provide
We collect information that you voluntarily provide, including when you request a quote, place a purchase order, request a product sample, or contact us. This may include:
- Name and job title
- Company or organization name
- Business address, email address, and phone number
- Project details, lamp specifications, and order preferences
- Purchase order numbers and billing/shipping information
- Credit application information for new accounts
- Any other information you include in correspondence with us
Information Collected Automatically
When you visit the Site, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation paths
- Referring website or search terms that brought you to the Site
- Date and time of your visit
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Details |
|---|---|
| Order fulfillment | Processing purchase orders, managing production, coordinating FOB Milwaukee shipments, and handling invoicing and Net 30 / deposit payment processing |
| Quoting & samples | Responding to quote requests, volume discount inquiries, custom configuration pricing, and sample lamp requests |
| Product support | Providing warranty service, replacement shade ordering, RMA processing, damage claim coordination, and care & maintenance guidance |
| Credit & accounts | Processing credit applications, managing accounts receivable, and enforcing payment terms per our Terms & Conditions |
| Site improvement | Analyzing usage patterns to improve the website experience, product pages, and specification tools |
We do not sell products directly to consumers, and we do not use personal information for targeted advertising or behavioral profiling.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Service providers: With trusted third parties who assist us with website hosting, payment processing, shipping and logistics, and email communications, only to the extent necessary for them to perform these services
- Business partners: With authorized dealers, distributors, or FF&E partners involved in fulfilling your project, only with your knowledge or as part of a transaction you initiated
- Government contracts: With government agencies as required for GSA schedule orders, VA procurements, or other government purchasing programs
- Legal compliance: When required by law, subpoena, court order, or government regulation, or to protect the rights, property, or safety of JES Lighting, our customers, or others
- Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified of any change in ownership or use of your information
5. Cookies & Tracking
The Site may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with the Site.
Types of Cookies We Use
- Essential cookies: Required for the Site to function properly (e.g., session management)
- Analytics cookies: Help us understand visitor behavior and improve the Site (e.g., page views, traffic sources)
We do not use advertising or retargeting cookies. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure storage, and access controls limited to authorized personnel.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, service your account, comply with legal obligations, resolve disputes, and enforce our agreements. Business transaction records, including purchase orders and warranty records, are retained in accordance with applicable tax, accounting, and warranty coverage requirements.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal retention requirements and active warranty obligations
- Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.
9. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) may provide you with additional rights regarding your personal information, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information.
JES Lighting does not sell personal information. If you are a California resident and wish to exercise your CCPA rights, contact us at [email protected].
10. Children's Privacy
The Site is designed for business use and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
11. Third-Party Links
The Site may contain links to third-party websites (such as LinkedIn, GSA Advantage, or partner sites). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
JES Lighting Inc.
5605 W Hemlock Street
Milwaukee, WI 53223
Phone: 414-760-3377
Email: [email protected]
Web: jeslighting.com